Rebuilding careers with AI skills for virtual assistants
ReSTART helps adults who lost their job — or fear they will — learn to work alongside AI, through practical problem-based courses and digital badges employers can trust.
- DE
- IT
- EE
- BG
- LT
- PL
- 6 countries, one partnership
From a career setback to a job secured.
Five steps, one pathway — new skills, real practice and recognised credentials.
-
01
Restart
A career setback becomes a starting point.
-
02
Learn AI
Practical AI skills for real workplace tasks.
-
03
Practice
Problem-based scenarios from real jobs.
-
04
Certify
Digital badges that employers can verify.
-
05
Back to work
A confident return to remote and hybrid work.
Four jobs. One way back to work.
Each course follows one realistic workplace case across five short lessons — learners practise with AI tools, and learn when not to trust them.
VA
Virtual Assistant
Run a remote client’s inbox, calendar and documents — and know when the AI draft needs a human check.
Start the course
CS
Customer Service Agent
Answer, de-escalate and resolve tickets with AI support, while keeping tone, accuracy and empathy human.
Start the course
AS
Administrative Support
Organise data, reports and office workflows with AI tools — accurately, securely and on time.
Start the course
SM
Social Media Assistant
Plan, write and review content for a small business, using AI as a co-writer rather than an autopilot.
Start the course
Turning AI disruption into a second chance.
ReSTART gives unemployed adults job-relevant AI skills and the confidence to collaborate with AI at work — especially in remote and hybrid administrative, customer-service and assistant roles. Learning is problem-based, accessible and backed by digital micro-credentials.
- Practical AI skills tied to real workplace tasks
- Problem-based learning built on realistic cases
- Flexible online learning that fits adult lives
- Digital badges employers can verify
- Trainers upskilled in every partner country
- Policy recommendations for AI upskilling
Job-relevant AI skills
Hands-on AI literacy tailored to assistant, administrative and customer-service roles.
Problem-based learning
Every lesson starts from a realistic workplace problem that employers recognise.
Recognised credentials
Micro-credentials and open badges — portable proof of new competences.
What’s new in ReSTART.
Evidence from our partner countries.
Six organisations, six countries.
Training providers, universities and research institutes, each bringing complementary expertise in adult education, AI and labour-market integration.